GIFTOS · giftos.uz

Public Offer & Privacy Policy

Current edition of October 10, 2026

Part I. Public Offer

This document constitutes an official proposal (public offer) by the company “GIFTOS” (hereinafter, the “Contractor”), addressed to any legally capable natural person or legal entity (hereinafter, the “Customer”), to enter into a contract for the provision of services for consideration relating to the production and branding of products on the terms set forth below, in accordance with Articles 367–370 of the Civil Code of the Republic of Uzbekistan.

Submission of a request through the forms on the giftos.uz website with a checkmark indicating consent to these terms shall be deemed full and unconditional acceptance of this offer.

1. Subject Matter of the Contract

The Contractor undertakes to produce and/or apply images provided by the Customer or agreed with the Customer onto products (textiles, souvenir products, packaging and other items), and the Customer undertakes to accept and pay for the result of the work. The exact specifications, run sizes, lead times and price shall be specified in an invoice, a commercial proposal or a separate contract.

2. Layouts and Quality of Source Materials

• The Customer shall be independently responsible for the content and technical quality of the source materials it provides (layouts, images, logos).
• The Contractor shall not be liable for the quality of application and the final appearance of the products if the Customer has provided source materials that are of low resolution, have distorted color profiles, or do not comply with the Contractor's technical requirements of which the Customer was notified. Claims regarding quality resulting from such source files shall not be accepted.
• Color reproduction in print may differ from the display on device screens; such a difference within technological tolerances shall not constitute a defect in the work.

3. Lead Times and Force Majeure

• Production lead times shall be indicative until they are fixed in an invoice or a contract, and shall be counted from the moment the layout is approved and the prepayment is received.
• The Contractor shall be released from liability for total or partial non-performance of obligations if such non-performance resulted from circumstances of insuperable force (force majeure): natural disasters, fires, accidents, power outages, acts of public authorities, as well as delays caused by the fault of third-party logistics and courier services, raw material suppliers and other third parties.

4. Intellectual Property and Copyright

• By sending the Contractor a layout or image for application, the Customer warrants that it holds all necessary rights to use it.
• Full financial and legal liability for infringement of copyright and related rights, rights to trademarks and other objects of intellectual property of third parties when printing the Customer's layouts shall be borne solely by the Customer (the Law of the Republic of Uzbekistan “On Copyright and Related Rights”, the Law “On Trademarks, Service Marks and Appellations of Origin of Goods”).
• In the event that claims or lawsuits are brought against the Contractor by third parties in connection with the Customer's layouts, the Customer undertakes to settle them by its own efforts and at its own expense and to compensate the Contractor for all losses incurred.

5. Payment and Acceptance of Work

• Work shall be performed on a prepayment basis unless otherwise agreed by the parties in writing.
• The Customer shall inspect the products upon receipt. Claims regarding apparent defects shall be accepted at the time of handover; claims regarding latent defects, within 3 (three) business days from the moment of receipt.
• Products made to individual order (with images applied) shall not be subject to return or exchange, except in cases of a confirmed manufacturing defect.

6. Limitation of Liability

The aggregate liability of the Contractor for any claims related to an order shall be limited to the amount actually paid by the Customer for the relevant order. The Contractor shall not compensate for lost profits or other indirect losses.

Part II. Privacy Policy

This Policy sets out the procedure for processing the personal data of users of the giftos.uz website in accordance with the Law of the Republic of Uzbekistan No. ZRU-547 “On Personal Data” dated July 2, 2019.

1. Scope of Data Processed

The following data is collected through the website forms: name, telephone number, the content of the comment accompanying the request, the language of the inquiry, as well as technical data (IP address, date and time of the inquiry), to the extent necessary to process the request and protect against spam.

2. Purposes of Processing

• Contacting the Customer regarding the Customer's request, and preparing commercial proposals and cost calculations.
• Sending requested materials (catalogs, layouts).
• Performance of concluded contracts and compliance with the requirements of legislation.

3. Legal Basis and Consent

Processing is carried out on the basis of the consent of the personal data subject, expressed by placing a checkmark in the relevant field of the form before submission. Without such consent, submission of the forms is technically impossible. Consent may be withdrawn by sending a request to giftos@giftos.uz.

4. Storage and Protection

• Request data is transmitted to authorized employees of the Contractor via secure channels and is not made publicly available.
• The Contractor takes organizational and technical measures to protect the data against unlawful access.
• Data is stored for no longer than required by the purposes of processing or by the legislation of the Republic of Uzbekistan, after which it is destroyed.
• Data is not transferred to third parties, except in cases provided for by legislation.

5. Rights of the Data Subject

The personal data subject has the right to receive information about the processing of his or her data and to demand its rectification, blocking or destruction in cases provided for by law. Requests are accepted at giftos@giftos.uz or by telephone at +998-94-179-00-30, +998-93-219-00-30.

6. Final Provisions

The Contractor has the right to make amendments to this document by publishing the current version on this page. Continued use of the website after the amendments are published signifies consent to them. In all matters not regulated by this document, the parties shall be guided by the legislation of the Republic of Uzbekistan in force.

GIFTOS · 2/2 Chilonzor Street, Tashkent, Uzbekistan · giftos@giftos.uz · +998-94-179-00-30 · +998-93-219-00-30